Comments on: Cellphone Chris’s Letter to T-Mobile/Danger

By: matt

matt — Mon, 28 Dec 2009 01:06:12 +0000

**** microsoft. I love my sidekick but u faggs ruined it. This is why im an mac user im now with the verizon droid =)

By: Mark

Mark — Wed, 11 Nov 2009 00:28:17 +0000

I’ve had so many little outages over the past few months it’s not funny, and I almost have to get rude with customer support to get them to do anything. I got a $50 credit for Oct. And Nov. By complaining furiously for almost an hour each time. I live in an area where I can choose ANY carrier I’d like and I chose T-Mo…I love my phone, I just want the damn thing to work!

By: darwincollins

darwincollins — Fri, 06 Nov 2009 05:15:30 +0000

Love the posting. While I joined during the VoiceStream era, and started with the Sidekick black&white (still got on a shelf),
Since my tmobile bill is from $300 to $800 monthly, its not hard feel bad and be severly tempted by other smartphones since last month. Most of my coworkers have a iPhone.

By: Cellphone Chris

Cellphone Chris — Mon, 02 Nov 2009 12:37:07 +0000

Thanks for all your comments and to hiptop3 for making a post of my letter. I actually sent this to T-Mobile in an email and they were more than gracious with their retention offers, replying by phone within a day or two. I posted it around a few places on the net too, because I know most companies have some ‘net ninjas’ looking for blog posts/tweets from customers.

I will say that I am staying with T-Mobile but have not yet decided on my new handset. I’m going to try a few different ones out and see which way I’d like to go. The N900 is really pulling my heartstrings, but without any subsidy it won’t be an option. I’m definitely going to try the Bold 9700 although I know I’ll sacrifice some browsing capabilities, I’ll gain reliability and tons of available apps…

By: its me fool!

its me fool! — Sun, 01 Nov 2009 07:18:45 +0000

Im so looking foward to the g1 ever since the sidekick plan has failed.and I don’t even have everything back on my phone,and everytime I call they wanna transfer me to the sk dep.all I want is to make calls,and surf the web and every thing back to normal but no they fucked everything up. I understabd its been a rough time for them but its been a month for them, and they can’t fux it by now.why try just give it up…..g1 here I come baby!!

By: Mrs.!@#$%^&*

Mrs.!@#$%^&* — Sun, 01 Nov 2009 01:32:09 +0000

I too have a sidekick and have been a customer for almost 5 years. I was only able to recover less than 50% of my contacts. I still have no calendar, notes, tasks, to-do list, apps, pics and more. Today I was informed by a T-mo rep that only customers with “significant” loss will receive a $100 T-mo credit. As of today only 1500 customers had been selected and I was not one of them. I’m PISSED!!!!! Being compensated for 1 month of data services does not even begin to rectify or comfort me, but the gift card would’ve been a nice start (as I would’ve used it to purchase a new phone). With “compensation” still up in the air and the end of my billing cycle drawing near, T-mo needs to do something QUICK if they want to keep loyal customers LOYAL!

By: BluntKick

BluntKick — Fri, 30 Oct 2009 11:34:59 +0000

G1 Smokes the Slopkick. Never lookin Back

By: Anonymous

Anonymous — Wed, 28 Oct 2009 12:07:55 +0000

cool story bro!

By: Andy, Inc.

Andy, Inc. — Wed, 28 Oct 2009 03:55:50 +0000

Couldn’t agree more! I haven’t had T-Mobile as long as chris but we’ve been loyal customers since december 2004. We switched from AT&T so that I could get a Sidekick II and I’ve been in love ever since, having bought every major handset upgrade (never got the ID or the 08) and even opted for the D-Wade 3 and Tony Hawk LX because the devices were so great that it didn’t matter that it was a little more expensive. Its still funny to me how people go crazy over the iPhone yet everything it does (except touch screen and accelerometer), the Sidekicks have done since 2007. MMS and Video all came on the LX and got better with the LX 3G. I love my 3G, the design is great and the OS does what I need it so at this point who knows what im gonna do but the Blackberry Bold 2 does look really nice…

By: mark

mark — Wed, 28 Oct 2009 03:21:33 +0000

love the letter chris ….i feel the same way am going to stay with my sk tho see how eveyrthing goes oct is for ever dead in my book lol