Comments on: Personal Information Lost

By: Anon Coward

Anon Coward — Tue, 20 Oct 2009 04:18:38 +0000

Oh well more concrete example that Unix rules and Microsoft SUCKS.

By: Leana

Leana — Wed, 14 Oct 2009 00:49:55 +0000

I DON’T THINK CURSING AND COMPLAINING ON THE INTERNET HELPS WE SHOULD BE CURSING AND COMPLAINING TO CUSTOMER SERVICE!!! ha ha **** YOU CUSTOMER SERVICE!!!!!

By: Angry Customer

Angry Customer — Tue, 13 Oct 2009 20:16:37 +0000

Forum.sidekickfail.com has recently been created as an open and neutral place sidekick customers can exchange ideas and vent without the fear of their valuable thoughts, ideas, and opinions being deleted and disrespected as T-Mobile has been doing on their forums.

By: Andrew

Andrew — Tue, 13 Oct 2009 14:30:04 +0000

Ha! Get the **** out of here T-Mobile with your patronizing B.S. $130 dollars still doesn’t fix my $500 dollar sidekick lx 2009 that still doesn’t work. Plus even if you release a new OTA what is guranteeing that this huge data loss won’t occur again. So I’m calling today and demanding a full refund for this phone and getting out of my contract without paying a canellation fee. Going to either Verizon or ATT. Yeah T-Mobile is pretty much done because they just lost their main phone and a hell of alot of customers

By: Frank

Frank — Tue, 13 Oct 2009 05:17:17 +0000

$100 for lost contact information? That’s it? There wasn’t any surge protection whatsoever on these servers? What kind of company doesn’t take precautionary measures like that, especially a company that is a subsidiary of Microsoft? With all of the data recovery and disk mirroring options available, all they can seem to conclude is, ‘Oops…we lost your contact and client base of information along with your personal thoughts stored in notes because we failed miserably to take precautionary measures.’ This is not only going to hurt Dangers PR, but also T-mobile and Microsofts. Even Myspace, Twitter and Project Playlist have been able to recover their users personal information. This is very disappointing for the company, which will certainly influence its subsciber base.

By: Alex

Alex — Mon, 12 Oct 2009 18:27:27 +0000

What about all of the ringtones and backgrounds and what not that I paid for…will I get those back?

By: Setnakt

Setnakt — Mon, 12 Oct 2009 04:22:51 +0000

Hey Cristian, no offience but why would you DELETE your apps from your catalog? That aways erasses them forever. Hell I wouldn’t even uninstall my data apps (like Moneyclip) since I noticed that NONE of the supposedy “saved” data comes back (and that I noticed a MONTH ago and wrote out a long and tedious paper back-up). When the catalog is restored re-”purchace” them, if there is a cost, maybe T-Mo will give you a break given all the mistakes they’ve make themselves reciently. Good luck, seriously!

I don’t even know if I’m going to stay with Sidekicks after this, and I was an origional purchacer, had the old B/W model, still have a 8mg Tmail/email account/email application. Lived through the 1 week data outage a few years ago when I had the SK II (everyone got a month of free data then also~NO ONE lost any data then however…), but this is insane. I’m going to try Joe’s advice (and thanks Joe, FAST reply!) if they don’t ether a) get our data back or b) offer something a LOT better than just a lously one month of “free” data (what “data”?). That was good enough before, but this is NOTHING like before!

By: markus

markus — Mon, 12 Oct 2009 03:26:23 +0000

Joe on October 10, 2009 at 1:54 pm said:

meme on October 10, 2009 at 1:51 pm said:

@Joe

But that phone is an extra $15 a month…$35 for data.

No i will tell you exactly what to say to not be penalized. i work for t mobile and i know how all this works. i have a sidekick as well, so i understand fully what is going on.

ok joe well my i need to no how to do this and quick im done with my sidekick.pleaseeeee helpp

By: Mike r

Mike r — Mon, 12 Oct 2009 02:11:21 +0000

So pissed **** you micosoft

By: Cristian

Cristian — Mon, 12 Oct 2009 01:57:44 +0000

HOW CAN I GET MY APPS BACK WHEN I DELETED THEM FROM CATALOG ND HOW DO I GET BACK MYSPACE TWITTER FACEBOOK ND GPS!!!!!!! BACK.??????????????????????????? PLZZZ ANSWER BAK