Sidekick Slide Powering Off?
We’ve heard a number of reports from various people and sites that there’s a pretty serious flaw with the Sidekick Slide. Those of you that have moved away from the familiar flip of the Sidekick devices may have noticed that this change comes with a problem. Your Slide turns off when you slide the screen. Word has it that this problem existed with the pre-production devices, and we wonder how in the world this was acceptable for production devices. But nevertheless, it appears that this issue isn’t just a few unlucky folks. The crew over at Engadget gave their Slide a test and said it happened 2 out of 30 or so slides. Any true Sidekick users knows that opening the screen 30 times in a day is nothing! BoyGeniusReport says that this is happening with 2 of their devices, and we’ve heard a number of reports from various users via email. To make matters worse, your data is wiped out when this happens. Luckily it’s all returned thanks to Danger’s servers, but if you don’t have coverage, you’re out of luck until you do.
The culprit appears to be a loose connection for the battery. We’ve heard reports of people using a small bit of folded paper or business cards as a shim to wedge the battery more securely in place to fix the problem. No official word from T-Mobile or Danger yet though. So if you’re Sidekick Slide is resetting when you slide the screen, give T-Mobile a call and let them know.
November 14th, 2007 at 9:35 am [ Quote ]
T MOBILE, U GUYS R F’N RIDICULOUS!!!
WILL U EVER GET THIS **** RIGHT???
4 YEARS OF SIDEKICKING AND I AM NOW AWAITING THE ARRIVAL OF PHONE #32
(THE PHONE COUNT WAS VERIFIED MY CUST CARE THIS AFTERNOON)
I’M ALL JACKED UP ON MOUNTAIN DEW AND READY 2 GO APE **** ON THE NEXT TMOBILE EMPLOYEE I C!!!
November 14th, 2007 at 1:54 pm [ Quote ]
…This wasn’t T-Mobile’s fault. Its just the way Motorola positioned the battery contacts within the case. The paper trick works perfectly fine. All they need to do is make a slightly bigger battery or some other permanent fix and it will be fine.
November 14th, 2007 at 3:19 pm [ Quote ]
Yea I agree with ztretch..tmobile is slippin and its gunna make alot of ppl jump ship…im thinkin about it
November 14th, 2007 at 4:39 pm [ Quote ]
I already did. I jumped over to helio…. just saying….
ps. i love my ocean
November 14th, 2007 at 7:15 pm [ Quote ]
How is it not T Mobiles fault. They test there phones, don’t they? They shouldn’t have released it. I don’t know any other phone company that woul allow that to happen. Step your gang up T-Mobile.
November 15th, 2007 at 1:14 am [ Quote ]
Go away rad.
November 15th, 2007 at 2:19 am [ Quote ]
I have a sidekick slide and you’re suppose to put something by the battery. how do you do that? & if you slam it that’s when it cuts off
November 15th, 2007 at 11:05 am [ Quote ]
i need you help on putting something behind the battery so that i can not have the problem anymore..
November 15th, 2007 at 12:21 pm [ Quote ]
The business card wedged in there stops the resets when closing but it doesn’t stop the phantom resets. My stupid slide still resets itself randomly out of nowhere. I have it sitting on my desk all day while I work and it resets 3-4x a day. EXPLAIN THAT!!!
November 15th, 2007 at 4:23 pm [ Quote ]
Whats the best fix for this problem you ask? Buy and LX. Sharp made, Sharp strong.
November 16th, 2007 at 7:05 am [ Quote ]
This happened with the first phone I ordered. I should’ve known better than to order a phone as soon as it came out, but you’d think they would have tested them. BUT I exchanged and my new one seems to be okay so far…
November 16th, 2007 at 1:30 pm [ Quote ]
A few hours after getting my phone this started happening…I called TMobile and they told me some bs about doing a master restart…tried it and it didnt work…days later still having the same problem so I call TMoible back and they basically say they can issue me a refund since it is within the buyers remorse period or they can send me another one..BUT they cant make any guarantees that it will not happen with the other one they send me…
My phone powers off when I slide the screen down…lay it down on something to hard…or just when I hold it in my hand…I can see how the biz card thing can work with the slide issue but as someone else already said WHAT ABOUT THE DAMN THING TURNING ON AND OFF ON ITS OWN?!?
I’m buying an IPhone…I WANT MY MONEY BACK ASAP!
November 16th, 2007 at 8:13 pm [ Quote ]
this slide was suppose to out do all the freaking sidekicks to come because it so small & cute but the turning off business is wack.. if i hold the phone & it turns off im sending it back 3 times in the same month & let them send me the LX for free. so people before you call tmobile wilding if you send your phone back more than 3 times in the same month you get a update free of charge but damn who should have to go through that you feel me? and who has the LX is it good? because i might just buy it and just sell this slide for 3 hundred & i paid 2 hundred.. pain & suffering
November 16th, 2007 at 11:34 pm [ Quote ]
sidekick flow, im sorry but just because the Slide is “small & cute” doesn’t mean it was supposed to “out do all the freaking sidekicks”. No one ever said that. If they did, they lied. Its made by Motorola, it slides and its running OS4.0 The real Sidekick update is the LX. Its Sharp made, it flips and its running OS4.4…the screen is sick and it doesn’t turn off whenever it feels like it. And I’m sorry but if a customer service representative ever told me to just stick a business card in the back and it should be fine I would smack them in their face. What kind of ghetto @$$ **** is that? The Slide is not so bad in person but its defintely not made for traditional hardcore SK fans.
And something off topic…why hasn’t the Administration of this site put up a post about the OTA? I can’t be the ONLY person to have gotten it…
November 17th, 2007 at 4:15 pm [ Quote ]
I understand that but we all have our own opinions. Anyways, for those who do have the sidekick slide and have problems.. I have your answer! Call Tmobile and tell them your problem, they will send you the sidekick lx free of charge!
November 17th, 2007 at 7:26 pm [ Quote ]
T-Mobile Yanks Motorola Handset From Shelves
InformationWeek - Manhasset,NY,USA
http://www.informationweek.com/blog/main/archives/2007/11/tmobile_yanks_m.html
Slide has been recalled!!