Answering the “When will I get my OTA?” emails

We’ve gotten quite a bit of emails asking us “When will I get my OTA?” Honestly, there’s no concrete answer. The OTA process is entirely randomized.

Danger rolls out OTAs in 2 parts, Part 1 is commonly referred to the “Pioneer” phase. (Which is what the OTA is in) What that means is Danger and T-Mobile randomly select a random mashing of users and send them the OTA. They then see how the OTA goes (If there’s any major issues, bricking devices, etc.) If all goes well in the Pioneer phase and noone is killed in the process of the Pioneer phase, then Phase 2 is started and the OTA moves into full roll out mode. Full roll out mode is again randomized, but the rest of the users who were not in the Pioneer group are selected at random for the OTA.

It could take upwards of weeks for everyone to get the OTA. There is NOTHING you can do to make the OTA come faster. (Aside from slipping into a coma for a few weeks) You will get the OTA. Everyone has to get it. Danger won’t forget about you and not send it to you, we promise.

7 Responses to “Answering the “When will I get my OTA?” emails”

  1. thatsoup Says:

    You seem to know a lot about the OTA update process, so might you know this: I know that I will be out of T-mobile’s service area for a while and on roaming another carrier’s network. Is it possible for me to get the update during that time?

  2. hi im Says:

    thatsoup on June 21, 2008 at 5:35 am said:

    You seem to know a lot about the OTA update process, so might you know this: I know that I will be out of T-mobile’s service area for a while and on roaming another carrier’s network. Is it possible for me to get the update during that time?

    Yes if you go to settings>network options and under the Roaming section you have Allow software and firmware Over-the-Air updates while roaming checked, you will get it.
    But it may cost a lot if you don’t have a roaming plan or something like that

  3. aae06 Says:

    couple question regarding the ota…with the new bluetooth transfer capabilities…will that make it possible to transfer ringtones….also will there every be any type of text message signature feature?…thanks

  4. Someone Says:

    aae06 on June 21, 2008 at 10:08 pm said:

    couple question regarding the ota…with the new bluetooth transfer capabilities…will that make it possible to transfer ringtones….also will there every be any type of text message signature feature?…thanks

    No, you still can not install ringtones.

  5. brz0132 Says:

    I still haven’t got my update yet. How longer can it take? its been three weeks?

  6. Nobody Says:

    I still haven’t get my update up?

  7. footballhead Says:

    When are we going to get another OTA.



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