We’ve heard a number of reports from various people and sites that there’s a pretty serious flaw with the Sidekick Slide. Those of you that have moved away from the familiar flip of the Sidekick devices may have noticed that this change comes with a problem. Your Slide turns off when you slide the screen. Word has it that this problem existed with the pre-production devices, and we wonder how in the world this was acceptable for production devices. But nevertheless, it appears that this issue isn’t just a few unlucky folks. The crew over at Engadget gave their Slide a test and said it happened 2 out of 30 or so slides. Any true Sidekick users knows that opening the screen 30 times in a day is nothing! BoyGeniusReport says that this is happening with 2 of their devices, and we’ve heard a number of reports from various users via email. To make matters worse, your data is wiped out when this happens. Luckily it’s all returned thanks to Danger’s servers, but if you don’t have coverage, you’re out of luck until you do.
The culprit appears to be a loose connection for the battery. We’ve heard reports of people using a small bit of folded paper or business cards as a shim to wedge the battery more securely in place to fix the problem. No official word from T-Mobile or Danger yet though. So if you’re Sidekick Slide is resetting when you slide the screen, give T-Mobile a call and let them know.