Some Users Are Getting Data Back
We’re still waiting for the official word from Microsoft/Danger that they promised us “on Monday”, but we’re hearing a few people report that they magically got their data back. Posts over on the official T-Mobile forum (and an uncensorable thread started on the new skfail.com) are giving us some hope that maybe all this data isn’t truly lost.
tommyd2107 says:
I was just on my phone and when I got off my phone all my contacts returned. I do not know if this will last for long but the site of my contacts returning is encouraging.
dariahna says:
The same thing happened to me…I shut my phone off several times without removing the battery…voile’! My contacts returned!
generalblue says:
Got my contacts back too! My phone froze up on me and since I have already lost everything anyways, I just took the battery out and put it back in. Once my phone was on about 5 minutes later I checked my address book for some reason and they were all there. I saved all my contacts to my simcard.
Anyone else out there have any luck?
Another tip that is being reported on poweredbydanger.com that is unofficial, not 100% tested, try at your own risk, might just work, etc. is if you have an old device that has your contacts and info you might be able to do a reverse sync (i.e. device to server). Make sure your old device is turned off, plug it into the wall, remove the battery, insert your SIM, replace the battery, power up, and cross your fingers. With any luck it’ll update Danger’s servers with this info, and then you can switch back to your newer Sidekick which will pull it back down. This is at your own risk and should only be tried after you’ve backed up all the contents on that old device. If you do try this, let us know if it works for you.
October 12th, 2009 at 3:04 pm
Well, I kept my phone on all week. Used the tips here to backup my contacts and notes via email on Saturday night.
Woke up Sunday morning and all my data was gone. My phone was never off. I never reset it. Microsoft did something on the backend that wiped my SK.
I also lost my custom ringtones I uploaded in the CSK days with my dev key. So the whole datastore for all my apps are gone as well. (game saves, weather locations, etc)
Pretty pissed off.
October 12th, 2009 at 3:07 pm
Ima wait till Mid-night, and if still no Word from Microsoft/Danger im gonna Turn off my phone & HOPE & PRAY when i turn it back on everything will be back!
October 12th, 2009 at 3:14 pm
I had the email’s in my inbox that I saved but the emails was not loading at all, I checked late last night and this morning the emails is now downloading properly.
October 12th, 2009 at 3:26 pm
mike : so when its time to pay my bill i can call and say i lost all my money and it will be ok?
~Norman L: No, but if you are having difficulties with paying a bill on time, you are able to set up payment arrangements.
October 12th, 2009 at 3:35 pm
If this is what they’ve done, then good on them, but I’m not being allowed to get a new phone at an upgrade price because of it.
Honestly, I think I deserve being able to upgrade my phone despite eligibility just because of the TRAUMA of this alone.
October 12th, 2009 at 3:38 pm
Wow..this is good news but..I don’t think mine will come back and I’m one of those users that lost it all.
October 12th, 2009 at 4:05 pm
I know this isnt what anyone wants to hear, but i never lost anything, no date, no notes, no contacts nothing. Yeah, i was doing the “2 DOT dance” but i never lost anything, i turned my phone off one day, and when re powered i still had all my contacts. it also rebooted by its self and i was so scared. but so far still good. Has anyone heard of People NOT loosing anything?
October 12th, 2009 at 4:10 pm
Well, i called T-Mobile and they actually tod me how to sync back to the server also. They told me from the main screen press the menu button and scroll down to power off and and when it pops up to power off click “power off” and then after its turned off press the power button and it’ll sync back to the server but in the csr’s own words he said it’s “very tedious”
October 12th, 2009 at 4:11 pm
i didnt lose anything either bcuz i used to use airplane mode to toggle the data…i never turn the phone off…3 of my friends lost everything and still havent gotten it back…and even tho i still have everything we are all going to tmobile to see if we can get new phones bcuz microsoft seems to be ruining everything for the sidekick
October 12th, 2009 at 4:18 pm
I lost nothing. And I can turn off my phone and still have everything.
I think the only time you loose everything is when your phone goes dead or you take out the battery.
October 12th, 2009 at 4:29 pm
i have lost my data for 2 days but i have had it back for bout a week and 2 days now and no problems involoving information has yet to happen for me 😀
October 12th, 2009 at 4:31 pm
nope I’ve removed my battery and everything & when i turned it back i still had my contacts but still no web browsing
October 12th, 2009 at 4:35 pm
To Travis, you can let your Sidekick die, but don’t let it stay dead for more than a few days or your stuff will be gone, I know this from experience.
October 12th, 2009 at 4:56 pm
Initially that was me too, then Sunday night I was emailing off my bookmarks to back them off and my phone restarted itself. Bookmarks are gone, contacts, notes are gone… emails were initially gone but came back after a couple hours. Praying the rest comes back too.
October 12th, 2009 at 4:57 pm
MICROSOFT IS HELL FOREVER!!!!!!!!
MICROSOFT IS EVIL
MICROSOFT IS A**HOLE
MICROSOFT IS MAKE MONEY IS BULLSH*T BECAUSE BILL GATE IS A**HOLE BILLION!!!!!!!!!!!!!
I WANT TO BACK TO DANGER SERVER STAY AWAY FROM MICROSOFT!!!!!!!
October 12th, 2009 at 5:03 pm
Got my notes back.
October 12th, 2009 at 5:10 pm
Atleast we are getting a month of data free..but I want a new phone and I will NEVER buy a winmo phone in the future.a##holes!!!
October 12th, 2009 at 5:18 pm
T-Mobile gave me the run around on upgrade elligibility twice now. They say the reports of it are “unofficial”. I told them I’d cancel and switch to a different service, and they recommended me to the “loyalty department” before I did so. They said the loyalty department handles cancellations.
Odd name for something I’m about to be disloyal to. I’m honestly more POed about this eligibility fiasco than I am the data loss.
October 12th, 2009 at 5:44 pm
My phone was off for a month but I just got it back on in the midst of this whole death of sidekick thing. because my phone wasnt connected to the network for so long, when my phone came back on it tried to make me” sign in” but my username and password wouldnt work..i still have all my contacts and scuh so can anyone let me know hwats going on?
October 12th, 2009 at 6:07 pm
I had lost nothing, went to my sister’s house last night, my nephew knocked down my phone, knocked my battery out, and now I have nothing but my emails. I was so fuckin pissed, I still am pissed. I’m glad I copied my most important numbers to my SIM but, more than $50 of my contacts are now losts, notes, bookmarks, everything.
October 12th, 2009 at 6:22 pm
I haven’t gotten anything back, I’m till even loosing stuff even when powering off properly
October 12th, 2009 at 7:17 pm
Is it odd that I’m a bit unhappy they’ve actually fixed it?
I mean lets be honest — the Sidekicks as we know them are dead. Instead of having a good, solid reason to kill this thing and get Sidekick users over on other devices painlessly, this reported “data recovery” is going to make the device limp on now, like some kind of zombie with a broken leg.
My email functionality has returned, but my address book is still filled with the “new” addresses I’ve loaded into it (albiet everything is doubled now). Hence, my data still hasn’t come back, and I’m not being given the upgrade elligibility bonus others have gotten. And I still have 11 months left on my contract, all thanks in part to a T-Mobile warranty fiaso they screwed me over on.
If they’re aiming to make us happy, I’m not feeling it.
October 12th, 2009 at 9:08 pm
WOW, i actually got Half my contacts back & it’s running alot smoother!…sadly i didn’t get my notes back. and the download catalog aint working yet …but hey…We making progress!!!
October 13th, 2009 at 1:00 am
the internet isnt working again in chicago wtf!!! i had 10 of my contacts now there gone again this is seriously ridiculous
October 13th, 2009 at 8:05 am
still have no contacts and my internet hasnt been working since the outage but my aim and facebook work. this shit is wack lol
October 13th, 2009 at 8:19 am
I had restarted my phone and SOME of my contacts came back which made me happy. I just had to add some others and reinstall my bookmarks and such. However, today…TMOBILE restarted my phone and now my data is lost all over again!! My bookmarks are gone,I can’t sign into all my messenger apps and some of my contacts got deleted!! Whyyyyyyy do they do this to me??
October 14th, 2009 at 8:13 am
Hiptop3.com said:
“Another tip that is being reported on poweredbydanger.com that is unofficial, not 100% tested, try at your own risk, might just work, etc. is if you have an old device that has your contacts and info you might be able to do a reverse sync (i.e. device to server). Make sure your old device is turned off, plug it into the wall, remove the battery, insert your SIM, replace the battery, power up, and cross your fingers. With any luck it’ll update Danger’s servers with this info, and then you can switch back to your newer Sidekick which will pull it back down. This is at your own risk and should only be tried after you’ve backed up all the contents on that old device. If you do try this, let us know if it works for you.”
I say:
I tried this exactly the way it was suggested and lemme say that IT DID NOT WORK!!! Everything remained the exact same. The good news is that I didnt lose anymore data then I needed other than having to reset all my settings such as vibrates and bookmarks and such but those were already gone anywayz. My contacts and notes I re-entered stayed. So it didnt hurt to try this but it certainly didnt help. Just in case anyone wanted to know.
October 14th, 2009 at 11:03 am
So like 2 days ago i said how i hadnt lost anything. Yeah, i guess i Jinxed my self. This morning when i woke up, my phone was off, i was so angry, but still hopeful, when it powered up. YUHP. EVERYTHINGGGG was lost ! =( ive started inserting stuff and this sucks. Are they still NOT letting people out of their contracts ?? I want the curve.
October 22nd, 2009 at 2:18 am
a friend of mine jus call tmobile nd they fixed everything right there I call nd they say their sorry for this problem I f**king hate them so much I guess they care more about people wit the lx 09 rather then the lx =(
November 21st, 2009 at 5:50 am
omg… about 3 weeks agoi had 2dots then my sidekick fell! everythingg came back except for the bookmarks. 4 weeks later I only got 26 bookmarks out of 500! did this happened to anyone? and can you get your bookmarks back?I hope so cusim really pissed off