Did your weekend suck because you didn’t have data service? Were you one of the unlucky ones who had a hard reset and spent the weekend with an empty address book and no social life? Give T-Mobile Customer Care a call (611 from your Sidekick or 1-877-453-1304 from any phone) and request a credit on your account for the data service downtime. We’ve heard reports of varying credits ranging from $5-$30, so good luck! Let us know how much you get and when you finally get data service back! We got a credit, but are still waiting on that pesky G to come back. We recommend you straight up ask them for a full month of service credit.

T-Mobile is reporting that users should be getting service back shortly, and that you’ll need to log in to the Danger servers with your username and password that you probably setup ages ago. If you can’t remember your login info and you didn’t get a reminder text from T-Mobile, give them a call to reset it.

Theme by swaggerlikeme from sklxthemes.com

The reports are lighting up like a Christmas tree on SignalStrength and T-Mobile’s Customer Care confirmed that we are in the midst of a nationwide outage of the Sidekick Data service. It started late last night/early this morning and the 2-dots have been dancing all day long for everyone. So stop toggling airplane mode, put your Sidekick down, take a deep breath and relax. We’ll get through this together. T-Mobile didn’t give an estimated time of resolution, but said things should be fixed “shortly”. If it’s really impacting you, you might have some luck calling Customer Care and requesting a credit on your bill for the outage. Usually this will be in the form of free minutes or a $5 credit.

A little birdie told me that there’s a new OTA (Over-The-Air) Update that should be coming soon for all you Sidekick LX 2009 owners. It’s currently being tested by the super secret trial users. Once all the bugs get squashed it will start rolling out to the general public in the typical Sidekick fashion (randomly and only a few people at first). No word on exactly what bugs have been squashed, but I imagine it’s going to help with the crashing and freezing that many users (including yours truly) have reported on their Sidekick LX 2009.

Happy Birthday to our dear little friend. That’s right, 7 years ago on October 1st, 2002 the Hiptop was released to the general public in the US. Seven years later and here we are. In some ways the Sidekick has been improved greatly (remember the terrible camera back then when cellphones didn’t have cameras?), and in other ways it’s stayed the same. For better or worse, the Sidekick will always have a place in our hearts.