Remember how we mentioned that SunCom Hiptop users would need to get a new Sidekick with the switch from Suncom to T-Mobile? Well we got some word from a T-Mobile spokesperson that (former) SunCom customers with a Hiptop device will be provided with a T-Mobile Sidekick 2008 free of charge. You should receive a letter from T-Mobile that provides your options for this upgrade, and you’ll need to either visit a nearby store (indicated in the letter) or call Customer Care at a number provided in the letter. In addition to the new Sidekick 2008, T-Mobile will also provide customers with the Intellisync software to help transfer your information from your old Hiptop to your new Sidekick via a computer. Needless to say, I think those of us without the Sidekick 2008 are a bit jealous!
Archive for the 'Suncom' Category
One small detail with the T-Mobile/Suncom transition that is important to all you Hiptop owners is that you’ll need to get a new phone. The Suncom branded Hiptops will apparently not work on the T-Mobile network, so you will need to get a T-Mobile branded Sidekick if you want to continue to use data services. You’ll be able to make/receive calls and send/receive text messages, but no email or web browsing after November 8, 2008. The good news though is that you’ll get a free T-Mobile Sidekick to replace your phone. No word yet on whether or not you’ll get an upgraded phone, but we doubt T-Mobile will replace Sidekick IIs with another Sidekick II, so we’re betting they’ll be handing out Sidekick 2008s. You should receive info from T-Mobile on how to go about getting your new phone soon. Here’s what Suncom’s site says:
Q:What happens to my hiptop®?
A:If you have a hiptop, you have the opportunity to get a new T-Mobile Sidekick® for free. The Sidekick gives you virtually the same functionality as the hiptop, plus a host of exclusive features and content available only through the Sidekick. You should have received a special notification from T-Mobile with instructions on how to get your Sidekick.
So what does that mean? That means this is a great chance to do more than ever before. A few notes: You’ll still be able to make and receive calls, send and receive email, text and picture messages, instant message and browse the mobile Web on your hiptop until November 8, 2008. After that–starting on November 9, 2008–your hiptop will be able to make and receive calls and send and receive text and picture messages only. So upgrade to your new Sidekick before November 8.