T-Mobile Nationwide Outage
Looks like the last thing T-Mobile needs right now is happening. I’m hearing reports from several people that there is a nationwide outage of sorts for T-Mobile right now. It doesn’t affect outgoing calls to non-T-Mobile phones, but if someone is trying to call you they’re probably just getting a busy signal right now. So far this is all we know, we’ll let you know if anything changes. Hopefully this will be short-lived.
UPDATE 4:30pm Pacific: Just got off the phone with T-Mobile, they’re acknowledging the outage and say that it is sporadic as far as what it is affecting. Texting, voice, and even internet was mentioned. She also mentioned that rumor had it that other carriers were experiencing similar problems right now but couldn’t name them. Their engineers are on it and it shouldn’t last long they say.



November 3rd, 2009 at 5:15 pm [ Quote ]
WTF? If I can return my sk that I paid full price for, even through the keys are fading (not my fault), I’ll do so now! And but a notebook… more problems, just what we need…
November 3rd, 2009 at 5:18 pm [ Quote ]
WOW, i tried calling my cell phone ( Sidekick LX ) and the 1st time my call tune came up but my phone didnt ring, and the second time i had a busy dial tone smh . i live in long island NY ; who else with this problem
November 3rd, 2009 at 5:19 pm [ Quote ]
T-mobile must be going crazy now sidekick didnt have service the other day now t-mobile go on it 2nd outage wow this is crazy! we should call change services to another company
November 3rd, 2009 at 5:22 pm [ Quote ]
RIGHT! I am thinking about leaving to another company!
November 3rd, 2009 at 5:22 pm [ Quote ]
Oh man, this is unbelievable.
November 3rd, 2009 at 5:23 pm [ Quote ]
This Sucks.?
First I’m Affected By The Sidekick Outage And Now The Whole Device Itself.? Blah. I’ll Hang In There.
November 3rd, 2009 at 5:24 pm [ Quote ]
tmobile really does suck. they still have me chained into this contract for months so i cnt leave
November 3rd, 2009 at 5:25 pm [ Quote ]
Called T-Mobile Customer Service (had to use Skype (!)) around 7pm EST. They confirmed a nationwide service outage. My cellular voice lines are out (even though they show multiple bars of signal strength) and T-Mobile Hot Spot at Home service is also out, so can’t make UMA calls. Can’t get through to 611 customer service and even their online chat is out.
This looks like a huge– and spreading– problem. Wonder what’s causing it?
November 3rd, 2009 at 5:25 pm [ Quote ]
Just what T-Mobile needs right now right after the Sidekick issues. Wonder what the excuse is going to be this time.
November 3rd, 2009 at 5:26 pm [ Quote ]
yup..its effing my life as we speak.
November 3rd, 2009 at 5:30 pm [ Quote ]
WHAT THE **** T-MOBILE!
You **** up my sidekick and lose ALL of my data, offer me ****** compensation, and now I have no service and you won’t offer anything.
I AM LEAVING T-MOBILE NOW.
November 3rd, 2009 at 5:36 pm [ Quote ]
I just noticed when i got home. I have prepaid sk lx 09 and the device kept beeping telling me I had voicemail. I got quite annoying so i tried calling myself from another number to no avail; I just get a busy tone when I try to call. First, I had no data, now, I have no voice either. This is getting really out of hand. I wouldn’t be surprised if t-mobile slowly vanished after this…
November 3rd, 2009 at 5:38 pm [ Quote ]
so are all of the phones connected to one area in the U.S?
November 3rd, 2009 at 5:46 pm [ Quote ]
What is going on with them ?
Seems like failure after failure.
If they keep this up .. I’m sure they’re gonna lose a lot of business.
November 3rd, 2009 at 5:53 pm [ Quote ]
WTF!!! i have nuthin but a red X on my phone, im in TX.
this is bullshit. seriously.
November 3rd, 2009 at 5:56 pm [ Quote ]
I’m waiting for a callback on wether I got a job today. If T-Mobile’s problems make me lose this job, I’m not just dumping the SK, but T-Mobile, period.
November 3rd, 2009 at 6:14 pm [ Quote ]
Im in Miami Dade County area. anyone else?
November 3rd, 2009 at 6:31 pm [ Quote ]
I can’t send test messages.
Am I the only one having this problem?
November 3rd, 2009 at 6:31 pm [ Quote ]
Sorry, not test, but TEXT.
November 3rd, 2009 at 6:34 pm [ Quote ]
Yah!! i agree of that..If they continue to take this up im sure they’re gonna loose a lot of business..
November 3rd, 2009 at 6:36 pm [ Quote ]
My enternet and aim works but not my text and calling. Wtf t-mobile , they are losing many customers & I just got in a 2 yr contract with them last month so I can’t even switch!!!
November 3rd, 2009 at 6:51 pm [ Quote ]
so what is this update actually doing for the phone itself?? is it making it look kooler, faster, anything?
November 3rd, 2009 at 6:51 pm [ Quote ]
I got my texting back….
November 3rd, 2009 at 7:09 pm [ Quote ]
is this 0nly the sidekicks?
November 3rd, 2009 at 7:14 pm [ Quote ]
Welll right now I have internet but very very slow and I can’t send txt and my friends called me and had problems but finally they could…IM in PR!!!
November 3rd, 2009 at 7:25 pm [ Quote ]
I got my txt back but then it stopped . . . Wtf ? O_o
Imma call !?
November 3rd, 2009 at 7:32 pm [ Quote ]
no texting
November 3rd, 2009 at 7:37 pm [ Quote ]
All my stuff is working except my calling. I keep getting the busy signal. I was waiting for an important business call today that never came and im starting to think it was tmobiles fault. Im getting annoyed by all of this. And btw, its not just the sidekicks. My friend has a G1 and he can’t do ANYTHING on his phone. Texts, calls, IMs or nothing. This is NOT cool!
November 3rd, 2009 at 8:14 pm [ Quote ]
i switched to verizon when they waived my cancellation fee woo! sold the phone too hahah i got a blackberry and i heard about this just now . im pretty happy right now.
November 3rd, 2009 at 8:46 pm [ Quote ]
yes sir, I DEFINALTELY HAD IT W/ [T]rash-mobile!!!
I am very happy that my contract ended the 24th and i been holding onto my lx and haven’t upgraded ****! Can’t wait for my new phone to come in the mail HTC HD2…I paid good money for it and its unlocked! I can’t wait **** [T]rash-mobile…I AM DONE WITH YOU and giving you SEVERAL CHANCES!!! EVERYBODY STOP GIVING THIS ******* COMPANY CHANCES, ITS JUST GOING TO KEEP ON HAPPENING! END YOUR CONTRACT ASAP!!!
November 3rd, 2009 at 8:58 pm [ Quote ]
whats up with the download catalog??/
November 3rd, 2009 at 8:59 pm [ Quote ]
whats up with the download catalog?????
November 3rd, 2009 at 9:02 pm [ Quote ]
I’m waiting for the catalog to (accidently uninstalled myspace in the beginning of the sidekick 3g outage) but it should be oh id say another month lol not funny not funny at all so disappointed but i love catherine zeta jone come give me a mobile make over oh yeah
November 3rd, 2009 at 9:07 pm [ Quote ]
Hey! Good to see someone else reppin’ 631!
Yeah, I was having the same problems. It’s bull, man.
November 4th, 2009 at 1:08 am [ Quote ]
Ughhh Im so sick of Tmobile!!!!
November 4th, 2009 at 1:34 am [ Quote ]
Everything is working fine on my lx09.
I have internet, texting, calling (incoming and sending)
Im having no problems. Im from LA btw.
I don’t think you should be so mad at Tmobile
The sidekick outage was MICROSOFT’S fault not tmobile..get your facts right.
but this second service outage is tmobile’s fault.
Tmobile is better then Virizon, Sprint, and at&t..their cheaper and have good service in the citys….if you live in the woods then you have no service.
Calm your nipples! ^__^
November 4th, 2009 at 1:36 am [ Quote ]
I wanna rape tmboile
November 4th, 2009 at 3:48 am [ Quote ]
Thank you about time somebody sees my point. This just shows you how much people rely on technology. No matter what things do happen because technology can never be perfect.
November 4th, 2009 at 7:10 am [ Quote ]
“Other Carriers” meaning TracFone and others that “Piggyback” off of T-Mobile!! LOL!!
Lost voice, Text and also my new e-mails got “stuck” in Italics mode until this morning.
Just another item on my list of complaints that hopefully will result in a new android handset (most likely Cliq)
and STILL NO CATALOG?!?!?!
November 4th, 2009 at 7:21 am [ Quote ]
Download Catalog is still out as a result of the Sidekick Data Outage from Beginning of October. I hope once the “System Upgrade” (OTA) is sent to all users (I *still* have not gotten mine yet) then restoration of Catalog will be next on their ToDo list!!
November 4th, 2009 at 10:06 am [ Quote ]
I also am not experiencing any problems other than the catalog not loading but thats been an issue for a while. I have the sk lx 09 and it’s working fine and the service is fine too. A word of advice to those who want to switch go to Verizon because At&t is having similar problems. Even though I wouldn’t switch because this isn’t only a tmobile issue. I live in south florida, but I know my friend who lives in Orlando is having the service issue.
November 4th, 2009 at 2:49 pm [ Quote ]
Im getting tired of these problems with tmobile, first the sidekick thing now the recent outage, I called in and they offered to do upgrade pricing on a new phone, but that would make me loose my grandfathered sidekick plan…. The csr and account specialist wouldnt budge when I asked about waiving my ETF so im going to try my luck going the BBB/FCC complaint route
November 5th, 2009 at 10:14 am [ Quote ]
First of all tmobile had nothin 2 do wit the outage.that was microsofts fault. And now everyone is B****** about this.well this cell phone outage is happening through out the whole world,not just tmobile.so most likely if you switch your gonna be stuck in the same situation! Anyways I live in cali and the only problem I have is the down load catalog but I know that’s because of what microsoft did and eventually it will be fixed. So everybody needs 2 relax.STOP B*******
November 5th, 2009 at 10:23 am [ Quote ]
And now people are finding porn on their tmobile home pages.
November 5th, 2009 at 12:46 pm [ Quote ]
Hey if you check out tmobile.com/sidekick, they have mentioned how you can get all your calendar stuff now online.
November 5th, 2009 at 1:48 pm [ Quote ]
tmobile sucks fat ****. they were only gonna credit me 24.99 for my data for that outtage, even tho they told me it would be my whole bill. furthermore it wont show up for another month. we gotta stop these niggas, everybody file a complaint with the fcc. that will **** up their ****! *******!
November 7th, 2009 at 4:46 pm [ Quote ]
LMFAO, look! Attack of The Show even got to talking about this! I was cracking up when he said, “Wait a minute, who still uses Sidekicks?”
http://vids.myspace.com/index.cfm?fuseaction=vids.individual&videoid=64193491&searchid=c430d8d0-ce07-4758-82ef-9c91a8042f09
November 7th, 2009 at 7:06 pm [ Quote ]
Ok….my download catalog isn’t working! it justb won’t load to the options. i have a sidekick 2008
November 10th, 2009 at 4:15 am [ Quote ]
I called and cancelled my service last night. Goodbye Sidekick, hello Moment. Sprint’s data-only plan for it is designed for the Deaf community and still 30$, features a much better phone, and I can do my own backups.
November 11th, 2009 at 12:29 pm [ Quote ]
Man if ya ni99az hate tmobile,
Get tha fukc on with your life instead of complainin about it, ya motherfukcah sound dumb as fukc hahahahahah
November 11th, 2009 at 12:30 pm [ Quote ]
Man if ya ni99az hate tmobile,
Get tha fukc on with your life instead of complainin about it, ya motherfukcah sound dumb as fukc hahahahahah
November 14th, 2009 at 8:19 am [ Quote ]
I Just CAnt Open My Download Catalog Still!! Dis Really Sucks. . And My Sk Does Still Kinda Tweek n I Only Had it For 2months 14dayz. . Dts Not Long. Sum1 Has 2 Do Sumthin quick!